Shipping, Refunds and Exchanges

Shipping

Our products are treated as custom and are made when you order it. 

LOCATION	SERVICE	DELIVERY TIME	COST	FREE ABOVE
USA	Standard	5-8 days	$5 - $15	Always $150
CANADA	Standard	5-8 days	Calculated	Always $150
EUROPE	Standard	5-8 days	Calculated	Always $150
REST OF THE WORLD	Standard	5-8 days	Calculated	Always $150

 

Refund

You can return items up to 30 days after receiving your order. The package may be opened upon receipt but all items must be returned unused (in the same condition as when received).  

Please follow these steps to return your item:

1.  Email golferbro@golferbro.com to receive you return label

2.  Place the items in a mailer or box. If the original outer box is not available, a similar sized box must be used.

3.   When the return label has been downloaded and printed, attach the return label on top of the original shipping label. 

4.  Identify what shipping carrier is stated on the shipping label (USPS, Fedex Express or UPS) and hand the return package in at your nearest service point of that shipping company. 

We process returns within 7 business days of receiving them. 

Exchanges
Email us at golferbro@golferbro.com and we will issue a return label.  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will get the replacement out to you.